Admin Staff Hiring Work From Home Virtual Sales Assistant
TinaLynnLove
Posted by TinaLynnLove
on Mar 4, 2010
Virtual Sales Assistant
The Virtual Sales Assistants (VSA) monitor a web-based chat console and respond to chat requests from consumers shopping on various client's websites. In responding to these requests the VSAs must be prepared to:
·Respond within 5 seconds to chat requests
·Be professional in tone, grammar and address
·Be proficient in typing, copying and pasting and maneuvering online to locate answers within seconds
·Practice active listening skills
·Multi-task, that is, handle multiple chats at once, seek multiple pieces of information while maintaining fluid conversations
·Maintain a customer focused attitude at all times
·Receive critiques and instruction in ways to improve their performance
·Work as a member of a team, offering assistance to others when needed, acting responsibly in daily activities
·Ask questions of shoppers in a way that is non-intrusive or off-putting, including contact information
·Constantly learn and adapt to become better and more developed
Requirements
Qualifications:
This motivated team player will possess the following backgrounds, experience, skills and attributes:
·Experience as a Sales and/or Customer Service Associate
·Dealership experience preferred
·Self starter
·Effective and savvy communicator
·Thoughtfulness
·Enjoys people and helping people
·Career oriented
·MUST be comfortable using a computer, the Internet and instant messaging.
·Prefer stable work history
·Must have reliable high-speed internet connection and Windows based PC and able to work from home office
Benefits:
In exchange for your hard work and dedication, we offer:
·Competitive hourly pay
·Medical, dental, vision and life insurance
·Voluntary disability
·Online career courses to further your skills
·Paid time off
·A wealth of growth opportunity as we have doubled in employees size in just six months
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